Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of mkn mike

mkn mike

November 8, 2024

5  out of  5
rating by mkn mike
"Long time client. Always have been very happy with Connie Barba service. Thank you!"
We responded:
"Thank you. We appreciate your kind 5 star review & long time customer."
Profile photo of Richard Pierre

Richard Pierre

October 20, 2024

5  out of  5
rating by Richard Pierre
"Caring agents - Know their customers by names. That’s so pleasant. From my experience, working really to place their clients with the best insurance company. I like!"
We responded:
"Hello Richard, Wow, reading your review feels like a warm sunshine on a crisp morning! Thank you for your kind words. We genuinely believe that everyone should be more than just a policy number, and it’s awesome to know that our efforts to remember you by name have made your experience with us so pleasant. We love playing matchmaker in the world of insurance, ensuring each client finds the perfect fit, just like finding that ideal guitar that rings true to your style. The fact that you "like" our work means the world to us, and it inspires us to continue crafting insurance solutions as unique as each of our clients. Take care, Richard, and remember, we're always here for any of your insurance needs or even just a friendly chat! Warm regards, Connie Barba & Team"
Profile photo of jamie Salyer

jamie Salyer

October 19, 2024

5  out of  5
rating by jamie Salyer
"Shirley stayed past closing on a Friday night to help me set up my car insurance so I didn’t have to deal with the 1-800 number. She was so helpful and has continued to help me through my State Farm policy."
We responded:
"Hello, Jamie! Wow, thank you so much for sharing this fantastic experience! Shirley truly embodies what we strive for at our office—going above and beyond to make things smooth and stress-free for our valued clients like you. We're delighted to hear she could assist you, even after hours, to set up your car insurance with ease. Knowing that her support continues to make a difference in your State Farm journey is the cherry on top for us! We’re thrilled to have you as part of our family and look forward to being there whenever you need us. Safe travels out there! Warm regards, Connie Barba - State Farm Insurance Agent"
Profile photo of Michael Henretty

Michael Henretty

August 26, 2024

5  out of  5
rating by Michael Henretty
"Connie and her team have been excellent throughout the duration of my time with them. Whether it be making sure that they get me the best rates possible by bundling different policies, or taking the time to make sure I really understand my coverages, their customer service is top notch. Highly recommend to anybody."
We responded:
"Thank you for the kind 5 star review! We appreciate your business!"
Profile photo of Brian Goodyear

Brian Goodyear

August 22, 2024

5  out of  5
rating by Brian Goodyear
"They have a 4.9 out of 5 star rating for a reason, they are that good at this State Farm office. I’ve been a State Farm customer for years back in Illinois, have loved it, and I just moved back to Delaware in a moving truck and bought a new car upon arrival. For some reason, quotes for me in Delaware came back 3-4x higher than what I was paying in Chicago for the same coverage, from everyone. State Farm was still the cheapest quote I got, outside of progressive who was the only one to give me a more normal rate closer to what I was paying in Illinois. I attempted to sign up with progressive and it was a nightmare. All of a sudden they wanted me to prove like 5 different things, just a huge hassle. I already have the car and even 24 hours after sending them what they asked for, they still haven’t responded. I decided to call this local SF office back and told them what happened with progressive, and that I have a $30k car that I just paid cash for that is uninsured. What State Farm’s original rate came back as has nothing to do with this office, they don’t control that, but Shirley moved mountains for me to get my policy transferred from Illinois and my new vehicle insured within the hour. She found some ways to get the rate lower without me losing any significant coverage. It’s still going to be about $70 more a month than what progressive quoted me (yet cant even give me), but $100 lower than what Allstate and Geico were quoting me. Excellent experience and Shirley was incredibly helpful."
We responded:
"Thank you so much for your kind words and for trusting us during your transition to Delaware! We're thrilled to hear you've had such a positive experience with State Farm over the years. We're here to help with any further insurance needs you might have. Welcome back to Delaware!"
Profile photo of Dianna Wanex

Dianna Wanex

July 10, 2024

5  out of  5
rating by Dianna Wanex
"Connie and her team provide the best personalized service, and I can always count on having the best rates and advice when it comes to my homeowners, car, and life insurance. 10/10 recommend."
We responded:
"Thank you for your kind words and trust in our service. We appreciate your recommendation greatly!"
Profile photo of Pat Barbro

Pat Barbro

July 2, 2024

5  out of  5
rating by Pat Barbro
"Great Agency! Agents are super friendly, helpful, and knowledgeable."
We responded:
"Thank you for your kind words! We're thrilled to hear you had a positive experience with our team. Your feedback is greatly appreciated."
Profile photo of Ruby Glenn

Ruby Glenn

July 2, 2024

5  out of  5
rating by Ruby Glenn
"Shirley makes dealing with insurance such a breeze. From helping you find the policy that works best for your needs and price point to calling to check on your claims. She and Connie add such a personal touch that it makes you forget that Statefarm is a national corporation and not just your neighborhood insurance company."
We responded:
"Thank you so much for your kind words. Shirley, Connie, and the entire team are thrilled to hear you've had such a positive experience. We are here for all your insurance needs."
Profile photo of Sophia Corey

Sophia Corey

June 4, 2024

5  out of  5
rating by Sophia Corey
"My interactions with Christine were smooth and easy. I transferred my auto insurance from another company to State Farm and Christine made it so easy. Thank you."
We responded:
"Dear customer, thank you for sharing your positive experience with us and choosing State Farm for your auto insurance needs. Your kind words about Christine are highly appreciated."
Profile photo of Justo Argudo

Justo Argudo

May 28, 2024

5  out of  5
rating by Justo Argudo
"Love everyone at this office always verify attentive and ready to help on any situation."
We responded:
"Thank you for your kind words! We're always here to help. We appreciate your 5-star rating and your loyalty to our office."
Profile photo of Lauren L.

Lauren L.

May 28, 2024

5  out of  5
rating by Lauren L.
"Great team and always there to answer questions when we need them."
We responded:
"Thank you for your positive feedback! We're always here to help with your questions. We appreciate your trust in us!"
Profile photo of Israel Ruiz

Israel Ruiz

April 28, 2024

5  out of  5
rating by Israel Ruiz
"Shirley is always available and willing to help customers. She checks in with us about our policies and tries to get us the best coverage at the best rate. She is helpful, kind, and responsive. At Connie Barba, they understand what customers need and want. They care about their customers and not just about making money."
We responded:
"Thank you so much for your kind words! We take pride in providing the best service to our customers. Your satisfaction is our top priority. Shirley and the rest of our team appreciate your business and your trust in us."
Profile photo of Samuel Douglas

Samuel Douglas

April 17, 2024

5  out of  5
rating by Samuel Douglas
"Recently sought out General Liability Insurance as a first time business owner. Unfamiliar with such a process, I could not be more pleased with the level of customer service and how effectively it was all communicated by Kyle W. Recommended!"
We responded:
"Dear customer, thank you so much for your positive feedback and recommendation! We're thrilled to hear that Kyle was able to assist you thoroughly. We look forward to serving your future business needs. Warm Regards, Connie Barba."
Profile photo of Christopher Troll

Christopher Troll

April 12, 2024

5  out of  5
rating by Christopher Troll
"Great staff and communications, Shirley was able to answer my questions and adjust my insurance to fit what I needed. They even followed up to make sure that everything was okay after setting up my condo insurance."
We responded:
"Thank you for your wonderful feedback and for recognizing Shirley's diligent service. It's our pleasure to ensure all your insurance needs are met. We appreciate your trust in us!"
Profile photo of Beverly Sargent Noble

Beverly Sargent Noble

April 8, 2024

5  out of  5
rating by Beverly Sargent Noble
"I spent three hours at this agency working with Kyle Weisengoff, the insurance account representative, who facilitated the identification, processing, and resolution of a problem that was NOT the making of this agency. He was knowledgeable, efficient, and pleasant throughout the entire experience. Once the problem was identified, he knew it could be resolved, and he would not quit until it was settled. State Farm and this agency are fortunate to have him in their employ."
We responded:
"Thank you for taking the time to acknowledge Kyle's hard work and dedication. We're fortunate to have you as a customer and look forward to serving you in future."
Profile photo of Tracian McPherson

Tracian McPherson

March 28, 2024

5  out of  5
rating by Tracian McPherson
"Ms Shirley you are the best ! You always helping me when I need it.You deserve a raise or a promotion you’re so hands on you the only one that figured it out .Great asset to State Farm Delaware."
We responded:
"Thanks for the shout out to Shirley as the best & always helping. Your 5 Star review is greatly appreciated."
Profile photo of Sarah Geiger

Sarah Geiger

March 15, 2024

5  out of  5
rating by Sarah Geiger
"I have been with Connie and her awesome staff for over 15 years and they are the best! They really know their stuff, especially Shirley! Nothing but great experiences with all of them!"
We responded:
"Thanks for recognizing Shirley and the team for their insurance knowledge and commitment to service and the 5 Star review."
Profile photo of Mia J

Mia J

January 10, 2024

5  out of  5
rating by Mia J
"Connie and her staff are awesome. Have been with them for a while now. They have nothing but great to me ."
We responded:
"Mia, you are awesome and thank you for appreciating the office and team as awesome, and of course the 5 star review."
Profile photo of Scott L

Scott L

January 4, 2024

5  out of  5
rating by Scott L
"This is a great team to work with! Connie and Shirley have been very helpful. Most recently, Shirley has been helping me out with multiple questions and was quick to respond over the holidays, providing me with the answers and information I needed."
We responded:
"Thank you for your kind 5 Star review!"
Profile photo of Paul LoCastro

Paul LoCastro

January 3, 2024

5  out of  5
rating by Paul LoCastro
"Connie and her team are top-notch! They are kind and helpful."
We responded:
"Thank you Paul for the top-notch 5 Star review"
Profile photo of Cheyenne Alvarez

Cheyenne Alvarez

December 28, 2023

5  out of  5
rating by Cheyenne Alvarez
"Shirley is the BEST!!! My family has been going to connie (also the best) for years, and now that i’m all grown up i had a lot of questions to ask about auto insurance and Shirley has gone above and beyond to explain and help me. Shirley can be counted on to give me and everyone else the customer experience anyone could ever dream of. She is informative, prompt, always sounds like she’s smiling and always ready and happy to help. As a service worker myself, I believe she should be commended for her hard work but more importantly her customer service skills. (i usually talk to Shirley, you’re great too connie)!! Thank you for your dedication to giving your customers a great experience. I will never be going anywhere else! -Cheyenne A."
We responded:
"Thank you for the 5 Star review and recognizing Shirley for her above & beyond service. Thank you for your many years of business."
Profile photo of Mandy Mitchell

Mandy Mitchell

December 6, 2023

5  out of  5
rating by Mandy Mitchell
"Amazing team to work with! They are proactive and super helpful....even years after I've worked with then, they are always willing to help. Thank you so much :)"
We responded:
"Thank you for your kind 5 Star review! "
Profile photo of Antonio Farinhas

Antonio Farinhas

October 13, 2023

5  out of  5
rating by Antonio Farinhas
"I want to convey my deepest thanks and attest to the positive and warm actions of Shirley who went above and beyond all conventions to make sure my situation was positively solved and due to her kindness and selflessness my claim was acted upon and the car repairs as well as my rental was executed in record time. Persons like her have a great impact on our society, especially true these times."
We responded:
"Thank you for your kind 5 Star Review!"
Profile photo of Michael Rodriguez

Michael Rodriguez

August 7, 2023

5  out of  5
rating by Michael Rodriguez
"Went into their office and was helped by Kyle. He was great, worked with me fast and he was able to get me a quote that I liked so I signed up immediately. Check them out!"
We responded:
"Thank you for your kind 5 Star Review!"
Profile photo of Susan Schaff

Susan Schaff

June 20, 2023

5  out of  5
rating by Susan Schaff
"Great service and knowledgeable agents. They helped me choose the best policy for me and my family."
We responded:
"Thank you for the kind 5 star of our service ."